ABS and Your Privacy
At ABS we are committed to protecting the privacy of personal information we collect from you during the course of our business relationship. ABS is bound by the 10 National Privacy Principles that form part of the Privacy Act 1988 (Commonwealth), and believe that respect for your privacy forms part of the ongoing trust we wish to develop with you.
What personal information do we keep?
If you are a customer of ABS, we generally store the following personal information in order to manage our business relationship:
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Your name, company name, contact/delivery details, email
address
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Your type of business, your business title
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The date and time of your order
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Your history of product and service orders with ABS
Depending on the product or service you have acquired, we may also store other specific information about you. If you want more detailed information on this matter then please ask ABS Account Dept.
What do we use this personal information for?
The customer personal information that we maintain is kept for the following purposes:
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To send you the product or service you have acquired
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To send you correspondence in relation to the product or
service you have acquired
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Internal accounting and administration
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To protect you and us from fraud
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To help us identify other products or services that might
be beneficial to you, and inform you about them, and
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To inform you about updates or changes to the product or
service you have acquired.
Third parties and your personal information
ABS will not provide an unrelated party with, or access to, any personal information that it has collected about you. Exceptions may occur where:
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ABS believes in good faith that you have consented
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A law enforcement agency, or other government agency, is
exercising its legal authority and has asked ABS to provide access to that
information
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ABS discloses anonymous, aggregated, statistical
information to non-ABS third parties such as advertisers, promoters and
partners
Also, ABS, in conjunction with 3rd parties, handles the mailing of any products or product updates. The outsourcing of this activity involves the disclosure of your name and address to 3rd parties, and which product or service you have acquired. We have taken all steps to ensure that 3rd parties deal with personal information according to the same standards we subscribe to.
Right of access
You have a right to access the personal information we store about you. If you find that this information is inaccurate, incomplete or out-of-date, then we will correct it. If you wish to access your information, then please write to us
At your request we will provide you with additional information about the way our organisation manages the personal information it holds. If you have any concerns about this handling process, please express them to us in writing.
To help us deal with your request within a reasonable period of time, we will need to verify your identity. To this end, please include in your letter the following information:
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Your name
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The name of your organisation
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The subject matter of concern.
ABS complaints procedures
We value our customers and will take all reasonable precautions to prevent unauthorised access to any personal information entrusted to us. If you have any concerns on this issue, please contact us in writing with the verification of identity information listed above. On receipt of your letter, ABS will:
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Acknowledge your correspondence within five working days
of receipt
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Provide a substantive response to the correspondence
within two working weeks for routine enquiries
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Keep you informed of progress for more complex enquiries
requiring investigation
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Include in our responses details of the name and contact
telephone number of the person responsible for the matter.
ABS contact details
If you have any questions or complaints concerning this privacy policy or the information collection practices of ABS, you can contact the ABS Privacy Officer by:
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mail - The Privacy Officer, ABS,
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email - mjdavis@tiltbilt.com.au
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telephone - +612
9771 1011, or
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facsimile - +612 9792 1414.
Advanced Building Systems Pty Ltd (ABS) is committed to protecting the privacy of the users of its web sites whether those users are customers of ABS or not. ABS is bound by the Federal Privacy Act and is subject to the National Privacy Principles included therein.
ABS strives to provide you with a personalised web experience that delivers relevant information, publications and services to you in the most efficient way. To this end, ABS collects certain information during the optional web site registration process and during your use of the ABS web sites.
What information is collected by ABS?
ABS collects information from and about the users of the ABS web sites in several different ways which are explained below.
Information collected during the registration process
If you request for information or contact us through the contact us webpage, the following information is collected: your email address, name, company (if any), address, telephone number, facsimile number (optional), Stage of project (optional), business category (optional), your areas of interest for the ABS (optional) and any other details and comments.
You do not need to complete this Contact Us details to use the ABS web sites or to purchase goods from ABS.
Information collected by the ABS web servers
When you look at the ABS web sites, the SpecNet web servers make a record of your visit and log the following information mainly for statistical analysis or system administration purposes:
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your Internet Protocol (IP) address (eg
123.246.123.246) and/or fully qualified domain name (eg
www.tiltbilt.com.au);
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the date and time of your visit to the site;
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the web pages which you accessed, the files you downloaded
and the sizes of those pages/files;
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if you followed a link to the ABS web site (eg from a search engine), the name of the previous web page
and the name of the web site you visited;
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the type and version of your web (eg
Netscape v4.7, MS Internet Explorer v5.5);
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the name of your operating system (eg
Windows 95, Windows 98, Windows ME, Windows NT, Windows 2000, Windows XP,
FreeBSD, Linux);
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the protocols used (eg http,
https, ftp).
Cookies
A cookie is some textual information which a web server sends to your web browser. Your web browser usually stores this information somewhere on your computer's hard disk. The web server may retrieve this information from your web browser whenever a web page is sent to you.
The SpecNet web servers generate a single cookie which is used to let us know who you are, to deliver information, publications and services to you based on your account information and to keep track of the ABS web pages which you visit while you are using the ABS web site.
What information is collected by others?
When you look at the ABS web site, ABS's web hosting provider - SpecNet Pty Limited - and your Internet Service Provider may also make a record of your visit and collect some or all of the same, or similar, information as the ABS web sites (see above).
The ABS web site works with a third party site that collects anonymous traffic data at this site from traffic referred by external search engines. This third party may use cookies and other anonymous identifiers and may create anonymous profiles associated with cookies or other anonymous identifiers, but will not associate any data gathered with any personally identifying information from any source.
When you follow a link from the ABS web sites to a third-party web site, that web site may also make a record of your visit and collect some or all of the same, or similar, information as the ABS web sites (see above).
The ABS web sites do not currently use any third-party advertisement service(s) for the serving and/or targeting of advertisements, promotions or other marketing information.
The information collected by any of the third parties noted above is not subject to this privacy policy. It should be noted that ABS has no control over, and does not accept any responsibility for, the privacy and information collection practices of these third parties.
How ABS protects your information
To protect the privacy of your information, ABS has appointed a Privacy Officer to monitor our compliance with the various privacy obligations imposed by law as well as those which we voluntarily undertake.
ABS also uses state-of-the-art hardware and software measures to protect the information which it collects from you from misuse, loss, unauthorised access, modification or disclosure.
Use of information collected by ABS
Information collected during the registration process is used to let us know who you are, to deliver information, publications and services to you based on your account information and to keep track of the ABS web pages which you visit while you are using the ABS web sites.
Information collected during purchasing process allows us to process and fulfill your purchase requests and to notify you of your purchase status. If you do not supply all of this information, then ABS cannot process your payment, deliver your goods or notify you of the status of your purchase request.
Information which is collected by the ABS web site servers is used to identify which parts of the ABS web sites are of interest to our users, for general system administration and for reporting anonymous aggregate information to our advertisers and partners.
Access to information collected by ABS
ABS will not willfully provide any of the personally identifying information which it has collected about you, or otherwise give access to any of that personally identifying information, to any unrelated third party except where ABS believes in good faith:
1.
that you have consented; or
2.
that the information is required to help identify any
abuse or attempt to abuse or compromise the integrity or security of the ABS
web sites or any web sites connected to them; or
3. that a law
enforcement agency, or other government agency, is exercising its legal
authority to require ABS to provide access to that information.
However, ABS may disclose anonymous, aggregated, statistical information to non-ABS third parties such as advertisers, promoters and partners.
Anonymity
In accordance with the National Privacy Principle which provides that you should have the option to remain anonymous whenever it is lawful and practicable to do so when dealing with a business, it is possible for you to browse the ABS web sites to a limited extent without providing any personally identifying information.
Contact details
If you have any questions or complaints concerning this privacy policy or the information collection practices of ABS, you can contact the ABS Privacy Officer by:
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mail - The Privacy Officer, Advanced Building Systems,
NSW 2212
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email - mjdavis@tiltbilt.com.au
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telephone - +612
9771 1011, or
·
facsimile - +612 9792 1414.
If you have any non-privacy-related inquiries, you can contact ABS Customer Support by:
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email - mjdavis@tiltbilt.com.au
·
telephone - +612
9771 1011, or
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facsimile - +612 9792 1414.
Terms of Service
PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS SITE.
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By using this site, you signify your assent to these terms of use. If you do not agree to these terms of use please do not use the site. We reserve the right, at our discretion, to change, modify, add, or remove portions of these terms at any time. Please check these terms periodically for changes. Your continued use of ABS following the posting of changes to these terms (including the ABS Privacy Policy) will mean you accept those changes. |
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This site is operated by Advanced Building Systems Pty Ltd and its affiliates, (collectively referred to as "ABS," “Tiltbilt®,” “Allen Engineering,” “Meadow Burke,” "ABS," “Edocs,” "we," "us," or "our" herein). No material from ABS or any website owned, operated, licensed, or controlled by ABS may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way, except that you may download one copy of the materials on any single computer for your personal use only, provided you keep intact all copyright and other proprietary notices. Modification of the materials or use of the materials for any other purpose is a violation of ABS's copyright and other proprietary rights. For purposes of these terms, the use of any such material on any other website or networked computer environment is prohibited. All trademarks, service marks, and trade names are proprietary to ABS. In the event you download software from the site, the software, including any files, images incorporated in or generated by the software, and data accompanying the software (collectively, the "Software") are licensed to you by ABS. ABS does not transfer title to the Software to you. You own the medium on which the Software is recorded, but ABS retains full and complete title to the Software, and all intellectual property rights therein. You may not redistribute, sell, decompile, reverse engineer, disassemble, or otherwise reduce the Software to a human-perceivable form. |
Submissions
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Advanced Building Systems is pleased to hear from its loyal customers and welcomes your comments regarding ABS and ABS products, including ABS online services. Unfortunately, however, ABS's company policy does not allow it to accept or consider creative ideas, suggestions, or materials other than those it has specifically requested. We hope you will understand that it is the intent of this policy to avoid the possibility of future misunderstandings when projects developed by ABS's professional staff might seem to others to be similar to their own creative work. Accordingly, we must, regretfully, ask that you do not send us any original creative materials such as stories or character ideas, screenplays, or original artwork. While we do value your feedback on our services and products, we request that you be specific in your comments on those services and products, and not submit any creative ideas, suggestions, or materials. If at our request you send certain specific submissions (eg, postings to chat areas, bulletin boards, or contests) or, despite our request that you not send us any other creative materials, you send us creative suggestions, ideas, notes, drawings, concepts, or other information (collectively, the "Submissions"), the Submissions shall be deemed, and shall remain, the property of ABS. None of the Submissions shall be subject to any obligation of confidence on the part of ABS, and ABS shall not be liable for any use or disclosure of any Submissions. Without limitation of the foregoing, ABS shall exclusively own all now known or hereafter existing rights to the Submissions of every kind and nature throughout the universe and shall be entitled to unrestricted use of the Submissions for any purpose whatsoever, commercial or otherwise, without compensation to the provider of the Submissions. |
Content Linked to ABS
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ABS encourages you to exercise discretion while browsing the Internet using this service. ABS is not and cannot be held responsible for the accuracy, copyright compliance, legality or decency of material contained in sites listed in our search results or otherwise linked to the ABS site. |
Jurisdictional Issues
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This site is controlled and operated by Advanced Building
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Termination
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These terms are effective until terminated by either party. You may terminate these terms at any time by destroying all materials obtained from any and all ABS site and all related documentation and all copies and installations thereof, whether made under the terms of these terms or otherwise. These terms will terminate immediately without notice from ABS if in ABS’s sole discretion you fail to comply with any term or provision of these terms. Upon termination, you must destroy all materials obtained from this site and any and all other ABS site and all copies thereof, whether made under the terms of these terms or otherwise. |
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Under no circumstances, including, but not limited to, negligence, shall ABS be liable for any special or consequential damages that result from the use of, or the inability to use, the materials in this site, even if ABS or a ABS authorised representative has been advised of the possibility of such damages. Applicable law may not allow the limitation or exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you. In no event shall ABS's total liability to you for all damages, losses, and causes of action whether in contract, tort (including, but not limited to, negligence), or otherwise exceed the amount paid by you, if any, for accessing this site. |
Other
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These terms shall be governed by and construed in accordance with the laws
of the State of |